FAQ – Frequently Asked Questions about Total Facility Care

Here are some answers to the questions we get asked most often. If your question isn’t on here give us call and we’d glad to discuss it with you. Together we’ll find the perfect solution to your building or service issue.

Q: Someone in my building was diagnosed with H1N1. Can you provide a special cleaning for this?

A: We’re available 24/7 to help you out with these emergency requests. Our staff is trained to clean and disinfect your facility after an outbreak of H1N1, MRSA, the seasonal flu or any other pandemic type outbreak.

Q: We have bird, bat or mice droppings. Can you clean these up?

A: Yes we can. Bird, bat and rodent droppings all have the possibility of carrying pathogens that if made airborne can infect you with serious diseases. We have specific processes for cleaning up bird droppings, bat guano and rodent droppings.

Q: I’d like to operate my facility so it is “green”?

A: We’d be glad to provide a free consultation on how to do so. Our strategies include methods recognized by the US Green Building Council and will help you qualify your facility for LEED-EBOM recognition by the USGBC. Check out our sustainability page under services. TFC eliminates 90% of the chemicals use by most “green cleaning” companies in our industry. We do many other things in our business processes that not only make your building green, but make it cleaner.

Q: What do your services cost?

A: Because each facility is unique there is no set price. Please contact us and we’ll be glad to visit your facility, understand your needs and provide a free no obligation quote. If we don’t save you money and improve your service you shouldn’t hire us.

Q: Are you a Franchise?

A: We are not a Franchise. We are locally owned and operated and have over 12 years of experience in some of the most demanding facility environments in the world. Franchises are designed for people who want to get into business, but don’t understand or have the background of the industry they are entering. With Total Facility Care we aren’t “learning the business” on your dime. We know the business and will bring our expertise, top-notch staff, and excellent service to your building.