Our Service Philosophy
Total Facility Care is committed to providing you with the highest quality customer service and satisfaction in the care and maintenance of your buildings and facilities.
Extra Mile Service
We work in the best interest of our clients (period). We exceed their service expectations. We work with them in good and bad business cycles to create service offerings perfect for their business.
Our Team Members are First Class Citizens
We believe every person has great value and every job done well is worthy of honor. We treat our team members well so they treat our customers well
Keep it Simple
It isn’t rocket science, but it’s not house cleaning either. We break all of our processes – even in the most complex environments into simple steps so they can consistently be performed with excellence.
Clean for Health then for Appearance
We do this because even a clean looking surface can carry disease that will impact your workforce and visitors. Our standard cleaning processes will make your building shine and your building healthier!
Process Driven Systems
Quality is about systems that set the individual team member up for success. Our processes are repeatable regardless of who is performing the task or servicing the building.
We not only meet the law we exceed the requirements. Our background and selection processes are more rigorous than anyone else in the industry. Our safety processes exceed OSHA regulations.
Our processes and products minimize environmental harm. We use processes that improve the indoor air quality and products that are sustainably produced and certified.
Think you’re a good fit with our team? Apply for employment with us.